Elevate Your Aura
FAQ
Frequently asked questions
How should I test your products in case I'm allergic?
Allergy Test Recommendation:
Before using the sugar scrub, it's advisable to perform a patch test to ensure compatibility with your skin, especially if you have sensitive skin or known allergies. Here's how:
1. Choose a Small Area: Select a small, discreet area of skin, such as the inside of your wrist or elbow.
2. Apply a Small Amount: Apply a small amount of the sugar scrub to the chosen area.
3. Wait: Allow the scrub to remain on the skin for 24 hours without washing it off.
4. Observe: Monitor the test area for any signs of irritation, redness, itching, or discomfort during the 24-hour period.
5. Results: If no adverse reactions occur, the sugar scrub is likely safe for use. However, if you experience any discomfort or irritation, discontinue use immediately and rinse the area thoroughly with water.
By conducting a patch test, you can ensure a safe and enjoyable experience with your sugar scrub, promoting healthy, radiant skin without any unwanted reactions.
Standard shipping is currently $10 on all orders.
We accept Visa, Mastercard, American Express, and Apple Pay.
When does my order ship?
Orders are processed between 2 to 3 days and then ships between 5 to 7 days.
Note: Processing is the time taken to make or package your order.
Orders typically arrives within 5 to 7 business days after processing.
Note: Processing is the time taken to make or package your order. (2 to 3 days)
Help! I put the wrong address on my order!
Not to worry! Your address can be updated BEFORE your order is shipped. Please notify us immediately.
Note: If your order has been SHIPPED then we unfortunately will not be able to update address.
How can I cancel my order?
You may cancel your order before order has been shipped.
If your order has been processed and shipped, it cannot be canceled.
My order is missing, damaged, or stolen, what should I do?
If your order is missing, damaged, or stolen then please notify USPS immediately to file a claim. Once your order has been shipped then it is no longer in our care.
What coffee is used in Cookies & Dream Frappe Scrub?
Fresh Starbucks Coffee Beans.